Daxko is a global technology company serving health, fitness, wellness and community-focused organizations. Its platform supports organizations such as YMCAs, JCCs, youth clubs and community recreation centers with solutions for member management, facility access, marketing, engagement, payments, accounting and operational workflows. Daxko’s website highlights that it supports 3,000+ mission-driven organizations, has 700+ team members, and serves communities connected with 6M+ members.Â
For its India operations at Noida, Daxko required a structured HRMS and payroll automation solution to centralize employee data, streamline leave and attendance, improve payroll accuracy, support statutory compliance and create a scalable foundation for future employee growth.
Daxko was managing HR and payroll operations for employees at its Noida location, with an expected monthly growth of 4–5 employees. Payroll was being handled through an external payroll partner, and the process involved multiple manual steps including payroll input sharing, draft register review, correction cycles, final approval and salary processing.Â
Key challenges included:
The BRD clearly defined the objective as implementing Zoho People and Zoho Payroll as an integrated HRMS and payroll solution to streamline employee data management, leave and attendance administration, approval workflows, payroll processing, statutory compliance handling and employee self-service.Â
A3CA implemented an integrated Zoho People and Zoho Payroll solution for Daxko, supported by payroll processing and compliance services.
The solution focused on:
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The proposal also covered Zoho Payroll implementation for employees at the Noida location, including statutory configuration, payroll data migration, salary structure setup, approval workflows, payroll validation, parallel payroll support, go-live assistance and user hand-holding.Â
Zoho People was implemented as the core HRMS platform for Daxko’s India team.
Key Zoho People Features Implemented
This helped Daxko centralize employee records, digitize HR operations and create a structured foundation for employee lifecycle management.
Zoho Payroll was implemented to automate salary processing, statutory compliance, payroll records and employee payroll access.
Key Zoho Payroll Features Implemented
The BRD specified salary structure rules including Basic Salary at 50% of CTC, HRA at 50% of Basic and remaining amount as other allowances. It also included handling of performance bonus, spot bonus, keystone awards and recognition awards through payroll.Â
A major part of the implementation was to bring HR operations into a structured system-driven process.
Attendance & Leave Setup Covered
This allowed HR to manage leave and attendance in Zoho People and align the data with payroll processing.
Zoho Payroll was configured to support Daxko’s statutory payroll requirements.
Compliance Areas Covered
The BRD also noted that ESI and Professional Tax were presently considered not applicable for the Noida setup based on the current employee salary threshold and location applicability.Â
Employee self-service was enabled to reduce HR dependency and improve transparency.
Employee Self-Service Features
This helped employees access key HR and payroll information directly through the system.
Along with implementation, A3CA provided payroll processing and compliance support.
Payroll Managed Services Covered
The proposal defined a structured payroll support model with severity levels, escalation rules, support channels, payroll cut-off handling and client sign-off requirements before payroll processing.Â
A3CA reviewed Daxko’s HR policies, payroll process, employee master data, salary structure, statutory requirements, leave rules, attendance process and approval hierarchy.
Zoho People was configured for organization structure, departments, designations, employee profiles, reporting hierarchy, leave policies, attendance rules, shifts, weekly offs and holiday calendars.
Zoho Payroll was configured for payroll entity setup, employee payroll master, salary structures, pay components, PF, TDS, NPS, reimbursements, bonus components and payroll approval workflows.
Employee master data, organization structure, leave-related data, salary details, tax records, deduction records and current financial year payroll history were migrated into Zoho People and Zoho Payroll.
Payroll test runs and validation were conducted to ensure accurate salary calculation, statutory treatment, reimbursement handling and payroll output.
After validation and approval, the system was moved to go-live with user hand-holding, query support and post-go-live assistance.
The Zoho People and Zoho Payroll implementation helped Daxko move from manual and partner-dependent HR/payroll processes to a more structured, system-driven and scalable model.
For a growing India team of a global organization like Daxko, payroll and HR operations require accuracy, compliance, visibility and employee trust.
By implementing Zoho People and Zoho Payroll, A3CA helped Daxko build an integrated HRMS and payroll ecosystem where employee records, attendance, leave, salary structures, statutory compliance and payroll outputs are managed in one connected environment.
This case study is a strong example of how Zoho can support companies looking for HRMS automation, Zoho People implementation, Zoho Payroll implementation, payroll compliance management, biometric attendance integration and employee self-service enablement
